Shipping & Returns

Delivery

We aim to turnaround single custom orders within 10-15 business days from the confirmation of your order, details correctly supplied and deposit paid. This will vary with more items, and especially if you require extra finishes. This is subject to change, so please book well ahead of your event to avoid disappointment. 

Shipping Rates

Postage is charged separately at standard Australia Post rates. If you are international, get in touch, we will organise a special rate for you as best we can. 

Returns

We take great pride in the quality of our goods. All items are inspected prior to shipping. If, for any reason, goods are faulty or damaged in any way upon delivery we will replace or refund the item within 14 days of purchase. 

Under no circumstances will returned goods be accepted that have been written on or have clear signs of use. No custom orders can be returned for change of mind. Thanks for your understanding.
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